How to be the awesomest company
Dear Cedric Collins,
Good news!
Although you originally ordered Standard (4 to 5 business days) shipping and handling, we have given your order special priority processing in our warehouse and are upgrading the shipping and delivery time frame for your order. Your order will ship out today and be given a special priority shipping status so that you can receive your order even faster than we originally promised!
Please note that this is being done at no additional cost to you. It is simply our way of saying thank you for being our customer.
[… stuff like order number omitted …]
If you’ve enjoyed your experience with us, please tell your friends and family about Zappos.com!
Thank you!
——————————–
Zappos.com Customer Loyalty Team
Dear Zappos.com,
Done. And I’ll bet I like these shoes even if they don’t fit quite right.
Thank you,
Cedric